Ticketing and Chatting
- Understanding Ticketing - Merging Tickets
- Understanding Ticketing - Phone Ticket Procedures
- Understanding Ticketing - Ticket Etiquette
- Understanding Ticketing - Assigning Tickets
- Understanding Ticketing - The Basics
- Understanding Ticketing - Reviewing Client History
- Understanding Ticketing - Creating Macros
- Understanding Ticketing - Creating Tickets
- Understanding Ticketing - Deleting Tickets
- Understanding Ticketing - Adding New Clients
- Understanding Chatting - The Basics
- Understanding Chatting - Setting Up Notifications